Where the experts go when they need help!
Virus Removal
I use a disc that loads before the operating system starts and run 5 different anti-virus programs to ensure that any virus in your system is obliterated.
Unfortunately there are times in which a virus is has penetrated into sensative and important system files and the contents of the computer will have to be erased and the operating system reinstalled.
Always take preventative measure to ensure your important data is backed up.
Make sure your anti-virus is working and updated.
My top two picks are:
Free: 
Microsoft Security Essentials
Paid: 
Virus Terminology
Malware includes Viruses, Worms, Trojan horses, Spyware, Adware, etc.
Most antiviruses try to protect against all malware but they are jack of all trades, master of one. The program I use to pick up the slack is Malwarebytes.
